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Shipment Policy

Normally the order will be shipped out within 2 working days, if there is a national holiday such as Chinese New Year, the order lead time will be longer which can be communicated one by one.

If there is a significant delay in the shipment of your order, we will contact you via email or telephone.



Free shipping to these countries (excluding remote areas) for the purchase order exceeding US$130 amount.

United States, Japan, Korea, New Zealand, Canada, Mexico, United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Ireland, Czech Republic, Poland, Portugal, Sweden, Austria, Denmark, Brazil, Australia, Israel, China Mainland, Hong Kong, Macao and Taiwan, Singapore, Malaysia, Thailand.


  1. United Kingdom: Postal service is available throughout the United Kingdom (i.e. within the UK and its affiliated islands), while overseas territories and offshore islands of the UK (such as the British Indian Ocean Territory, British Virgin Islands, Guernsey and Jersey etc) are not available for postal service.                                                                      
  2. United States: Postal service is available in the United States. But excluding remote areas such as Alaska and Hawaii, Puerto Rico, Guam etc and APO/FPO military address.
  3. South Africa: Postal service is available for South Africa. But excluding South Africa's affiliated islands and addresses which include keywords such as box, posbus, plot, plaas, farm, plaas, private bag, and private sak.
  4. Japan: Postal service is available for Japan.  But excluding APO/FPO military addresses.




For the order from Europe countries, please provide the IOSS tax code for customs clearance. You can remark the IOSS tax code in your online order.  We just use it for customs clearance but do not disclose it to other parties.                     

For the order from Korea, please provide your personal customs code or ID# as requested by the Korean customs clearance. You can remark your personal customs code or ID# in your online order. We just use it for customs clearance but do not disclose it to other parties.  

For buyers in Hong Kong, Taiwan, and Macao, please put the Chinese address. If you have a Chinese name, it is better to put a Chinese name in your online order too.  

For additional questions, shoot us an email at  [email protected]

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